Banbury
4.9 rating based on 12,345 ratings
Overall rating: 4.9 out of 5 based on 115 reviews.

Some of our latest reviews are shown below. If you would like to leave us a review, and have an account with either Facebook or Google please click the images below and leave a review there. Otherwise use the form on the right, and the review will be posted here in due course.

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Value the personal approach

★★★★★
Always a professional, reassuring and friendly service. I have been using Walford & Round for many years and value the personal approach coupled with the very highest standards.
- Mrs Elizabeth Riley

Very strongly recommended.

★★★★★
I have used Walford & Round for many years and appreciate all the the care they take with my check-ups and prescriptions. My 9 year old has been a customer for 5 years now too, and I am always impressed at how well he is treated and respected.
- Alison Rodwell

If you value your eyes go nowhere else

★★★★★
Myself & my wife have used Walford & Round for many many years, I can not recomend enough their dedication and professionalism, they have a wonderful selection of creative frames.
If you value your eyes go nowhere else, I have tried the cheap end of eyecare, all you get is disappointment & bad glasses.
Walford & Round care about you, that is a rare commodity in a company, thank you.
- Mr Butterworth

Totally wonderful to me and my parents

★★★★★
From a young child, I have been attending Walford and Round.They have dealt with my needs for glasses with modern frames suitable for sports use as well as daily living
I 'lost' my glasses on the train which meant work was impossible. Walford and Round saw me promptly on a visit to Banbury,for eye examination and ordered my glasses even posting them to my work address. They are totally wonderful to me and my parents.
- rupert rowling

First-class customer service

★★★★★
A wonderful, traditional opticians who are thoroughly up-to-date and who provide first-class customer service. I cannot recommend them highly enough.
- Ian Gale

Well established business

★★★★★
I have just received my new glasses and am delighted with them. Jonathan and the girls helped me chose the frames and I am very pleased with the fit. If I feel they need any adjustment at a later date I know I can just pop in and they will be adjusted. I strayed away with the lure of two pairs of glasses for the price of one but neither were any good and I did not receive good advice, so I am back in the fold again. Lovely to see the young generation ready to carry on this well established business.
- Anne Omer

Patient for 33 years.

★★★★★
Good qualityservice and care guaranteed,There is always a welcoming atmosphere when you walk in the door ,wether thats first thing in the morning or at 5.25in the evening.
Patient for 33 years.
- Alison Etherington

100% happy with my new glasses

★★★★★
Excellent customer, I would recommend W&R to anyone. Jonathan made sure I was 100% happy with my new glasses. Thank you.
- Pamela McHale

You will not be treated better else where

★★★★★
Excellent customer service, really friendly with the personal touch whilst always professional. My two young children also have glasses, all the staff are great with them and I trust they are getting the best of care for their eyes. Walford and Round do care about the customer, you will not be treated better else where, highly recommended.
- Clancy Leadbeater

Our eyes are in good hands!

★★★★★
I have been going to walford and round since I was a young child, every two years, today 32 years old I took my three children, and husband, all the staff are very helpfully. Were very happy and feel that all our eyes are in good hands!
- Kylie Cobb-Stanier

All-round 100%.

★★★★★
Having just had cataract surgery, I decided it was time to switch to a 'proper' Optician. State of the Art equipment, brilliant, relaxed service and a great range of products. Very confident with my eye test etc. and Jonathan's help in choosing frames and lenses was brilliant. Best glasses I have ever owned. Lenses are exceptional. All-round 100%. Thank You!
- Dave Howard

Highly recommended.

★★★★★
I have been going to Walford & Round for several years and they consistently provide a fantastic service; the staff are knowledgeable and efficient and nothing appears to be too much trouble.
- Clare Poil

Wonderful

★★★★★
Wonderful local independant opticians. With their new super singing all dancing expensive equipment they were able to detect an eye abnormality and refer me to a hospital specialist. Very helpful with choice of new frames and patient!!!! while i must have tried on the whole range to match outfits. After care service for eye problems is very important and i had brilliant advice and suggestions without being made to feel a nuisance so a huge thank you and i will recommend you.
- Annette Singleton Foley

Friendly professional service

★★★★★
I have enjoyed the friendly professional service of Walford & Round for the last 15 years, nothing is to much trouble for there experienced team. I would not hesitate in recommending them to family or friends. I look forward to the next 15 years !!
- Ben Sage

Genuinely happy and willing to help.

★★★★★
Our family have been with Walford & Round for many years. We have been so impressed with their fantastic service and its always nice to see staff that are genuinely happy and willing to help.
- Edward Gregory

Always very well looked after

★★★★★
I have been with Walford and Round for about 20 years. I have always been very well looked after and the service I have received has been excellent. The aftercare if glasses need adjusting or repairing has been efficient and speedy.
- Wendy Humphris

Recommend to everyone!

★★★★★
Being very short sighted Walford & Round have kept me up to date with what is and isn't available to help me. As suitable contact lenses became available on the market they have helped revolutionise how I see the world. They have continuously balanced my sport related lifestyle with my optical needs. Recommend to everyone!
- Leo Brooke-Little

Genuine, bespoke customer service

★★★★★
[To Jonathan Walford]. I feel I really must pass on my sincere thanks to you for seeing me at short notice yesterday, to 're-sleeve' (for the 3rd time in the last 4 months) one of the arms of my glasses. I shall try to be less robust with my spectacles in future! Thank you again for your time and help. I must add, also, my sincere thanks to your Receptionists who are unfailingly helpful and patient with my repeated 'cries for help' and always find a slot for me. More generally, I must commend Walford and Round for your genuine, bespoke customer service in spirit and practice (most definitely NOT of the
- Kevin Goad

Always a pleasure

★★★★★
Thanks for once again 'servicing' my glasses - I cannot remember how many times you have straightened them and replaced the nose pads. It is always a pleasure to see you all and I would always recommend coming to a proper optician like yourselves - moving to you all those years ago was definitely the best move. Keep up the good work
- Paul Cooper

I recommend them strongly

★★★★★
The service was delightfully friendly, thorough and most professional, with great care being given to what I was looking for as a customer, rather than trying to sell me what, as with some opticians, they thought they could manage to sell me.
Originally I had dropped in because a pair of spectacles purchased elsewhere had become twisted. Walford and Round sorted me out very fast and without asking for a fee, which encouraged me to switch to them as my regular opticians. I recommend them strongly
- Emeritus Professor Mark Hobart

Feel that I'm a valued customer

★★★★★
W&R make getting just the right types of lenses so easy. When I went an asked if I could have some specs for playing my dulcimer they couldn't have been more helpful. I really feel that I'm a valued customer not just another set of eyes attached to a credit card!
- Cherie Southgate

Real attention to detail

★★★★★
The service is always excellent, with real attention to detail and a caring, personal service. I love my new glasses and would thoroughly recommend Walford & Round.
- Kirsten Parrish

Would recommend to anyone

★★★★★
This was my first time at Walford & Round (I was recommended by a friend). Everyone that you speak to in the shop are helpful and friendly. They are all only too pleased to help and give advice. I am very happy with my glasses and would recommend Walford & Round to anyone needing new glasses, or even for their first eye test.
- Teresa Edwards

Professional, Kind & Helpful

★★★★★
Brilliant service today from Mr Hayward, all Staff very professional, kind and helpful as always.
Thank you
- Jacqueline Rogers

Excellent Service

★★★★★
Excellent service as always and everyone so friendly. My new glasses are so comfortable I forget I am wearing them.
- Julie Wyatt

First-class

★★★★☆
This is a first-class opticians, successfully combining professionalism with a personal touch. I arranged an appointment on my husband's recommendation. My only reason for giving four rather than five stars was that my (extremely expensive) glasses were unusable when I first collected them as the lenses were over- corrected. However Walford & Round went to great lengths to fix the problem and even arranged for slightly larger lenses at my request. They are now perfect and I am a happy customer.
- Carole Sherwood

Faultless care & attention

★★★★★
Fantastic service, highly professional and knowledgable and far superior to any others I have experienced. Care and attention was faultless from all members of staff. Thank you!
- Claire Stephens

Very professional

★★★★★
I have been with Walford & Round for may years now and I have never been tempted away. The service is always very professional and personal and the ladies on reception a pleasure.
- Nick Frazer

Wonderful range of glasses

★★★★★
Having used retail opticians for a few years, I cannot express how highly I rate the service from Walford and Round. The difference is immense, and what used to be a tedious trip into town is now a pleasure. I am also appreciative of the eye tests and future care that I have confidence in. Jonathan has been so professional in his advice, and the range of glasses is wonderful too!
- Elizabeth Clark

Impeccable as always

★★★★★
The Ladies on Reception gave wonderful service yesterday. I needed a lens removed from my glasses after surgery and their service impeccable as always. Thank you
- Jacqueline Rogers

All extremely helpful

★★★★★
Always delighted with the time and attention I receive at W&R - from the partners and the receptionists who are all extremely helpful.
I recently had a new pair of sunglasses and it took a couple of times to get the colour right - as far as I can tell (tho' we haven't had much sun to try them in!) they now seem fine - thanks.
- Libbie Foster

Exemplary Service

★★★★★
Wolford and Round have been my opticians for many years and have never failed to provide exemplary service. Unfailingly friendly, the represent the very best of a traditional family owned and run business. If you value quality service then look no further.
- Ian Gale

Professional & friendly

★★★★★
Not only am I delighted with my new glasses, but the whole experience of dealing with Walford & Round in Banbury was a delight. It is rare these days to come across such a professional and friendly bunch of people.
- Kelvin Martin

Great

★★★★★
Everyone at Walford &Round Banbury are great !
From the very helpful and charming ladies on reception to Jeremy Heywood who is the best Ophthalmic practitioner I've ever met and to Jon Walford who always manages to get me the right glasses and to fit them perfectly.
I'm sure the folks I haven't met are just as good.
Thanks to you all.
- Colin Scott

Professional & Honest

★★★★★
I have used Walford and Round for a number of years, as I have always felt that they are both professional and honest. Unfortunately, on the day I attended my eye test, my normal optician was off sick. Rather than cancel my appointment I was able to see Mr Cox who duly carried out the tests to the usual high standards. I subsequently ordered a new pair of glasses which arrived promptly,were fitted within a few days and later adjusted without further cost. Excellent service. Thank You.
- Nicky Westwood

Excellent professional service

★★★★★
Walford and Round have been my opticians for many years and I always feel that they give a excellent professional service. I have never had any problem with a prescription or my glasses but feel confident that if I did they would sort it out for me. On my lost recent appointment I saw Mr Sutton who was excellent answering my questions in and honest way as I did ask some more technical questions. The ladies on reception are always friendly and helpful when choosing new frames.
- Vanessa Boyce

A pleasurable experience

★★★★★
Back again for another pair of superb glasses, they really do have the best styles at Walford and Round. Great after care service and extremely friendly and understanding staff make the whole appointment a pleasurable experience. All questions, no matter how trivial, are answered with enthusiasm too.
- Elizabeth Clark

Very stress-free

★★★★★
As a first time customer at Walford and Round the first good impression was the way an appointment was arranged for me, living in France meaning that it had to be done at a distance. When I arrived I was made to feel very welcome. The examination was thorough but carried out in a very friendly manner thus making the whole process very stress-free. The service following was also first-rate, again carried out in a professional but informal way. Excellent service and highly recommended.
- Jim Smithson

Second to none

★★★★★
Having been a customer many years I have found it very hard in finding an alternative that offers such a thorough service. Having been living away from Banbury for many years I often find myself coming back for tests and sorting out my prescription as per my last visit. I am satisfied with my latest prescription and the service received was second to none.
- Graham Shipway

Friendly care

★★★★★
I have been a customer for many years and recently having tried some of the budget options now realise the true quality and professionalism of Walford & Round and greatly appreciate the friendly care and honest advice received.
- Rob Lowe

Can't recommend enough

★★★★★
Faultless service every time. The staff are so patient with my children and very helpful. I feel very confident when Jem Hayward gives us such a thorough eye examination. The ladies at reception are super at helping to choose frames as well. I can't recommend this practice enough.
- Lorna Unitt

Outstanding service

★★★★★
I went here for the first time as I wanted to buy some Lindberg glasses. Nothing was too much trouble- no effort was spared to make sure I had the best varifocal lenses that really worked for me. I'm delighted with my new glasses and will be returning to Walford and Round in future.
- Jessica

Great service

★★★★★
Had to find a new opticians when I moved to Banbury and following several recommendations came to Walford and Round. Was very impressed by the service of the optometrist I saw and the friendly staff on reception.
- James

Mr

★★★★★
My wife & I have used Walford & Round for many years & have always been very impressed & satisfied with the service we've received. Our optician, Mr Hayward has always provided us with perfect prescriptions, despite challenging eye problems, and the ladies on reception are always very friendly and helpful. I would always be most happy to recommend their service.
- P.Critchley

Brillant

★★★★★
I have always had the most brilliant service from everyone at Walford and Round, Banbury. It is a very friendly, helpful and professional team and nothing seems too much for them to ensure I get best service and care that I need.
- Claire R

All round love team

★★★★★
From the minute we walk here we are greeted with a smile , the reception staff are very helpful , The eye test by Mr Round is done very professional but also caring forwards my two daughters , also lots of time spent on making sure the glasses fit well , all round love team , thank you
- M Manning

Definitely recommend

★★★★★
Friendly staff, excellent service and I love my new glasses!
- Frances Tolmie

Excellent service & quality

★★★★★
Been using this practice for many years and as ever the quality of service, advice and glasses are first rate. Receptionists always friendly, helpful and accommodating; explanations from clinicians full ,informative and professional. Fully recommend and wouldn't want to go anywhere else!
- Jane Weaver

Good Service

★★★★★
Good service as expected!
- Bill Hinmers

Top notch

★★★★★
First rate, top notch service is what I've come to expect and have enjoyed with Walford & Round over the years. They are professional, helpful and customer-focused - and a pleasure to deal with. My wife and grown-up children switched to them and are equally impressed. I wholeheartedly recommend Walford & Round.
- Bernie Mulford

Nice friendly atmosphere

★★★★★
Always receive a warm and friendly reception on arriving at the practice and a first rate service from start to finish by the thoroughly professional team, would not go anywhere else.
- Michael T

Usual Great Service

★★★★★
Have received great service over recent weeks regards finding the best way to solve my changing sight issues. Nothing was too much trouble for any of the Banbury Walford and Round team. After several trial pairs of contact lenses and a really helpful discussion about verifocal lenses for new glasses everything is now hopefully sorted. Looking forward to picking up my new glasses when they are ready. Can't thank the recetionists on the front desk enough for their great welcome each time I came through the door and for their speed of communication when lenses needed collecting. A really positive all round service. Many thanks.
- Clare Lester

New glasses

★★★★★
Excellent service. The receptionists were so helpful. The fitting of the glasses was also excellent. Great care was taken to make sure that I fully understood all aspects of the glasses that I was thinking of buying. I am also very impressed with the after care that is offered. I certainly would not think of going anywhere else. Many thanks for the time and care taken.
- Jacquy Randles

Excellent

★★★★★
Elaine on reception is really nice & helped me choose a pair of frames taking quite some considerable time to make sure I was happy with them. Mr Jonathan Walford most certainly knows his job & puts people at ease very quickly. It was my first pair of Varifocals so I was nervous, but from day one of receiving then I have been absolutely fine & I am very pleased with them. I would have no hesitation in recommending Walford & Round Opticians to my friends & family in fact it was my Mother who advised me to go there after the Excellent service she has always received from them.
- Tina Barrett

Tip Top Service

★★★★★
Used this well established company for a few years and although I have tried others I am back for good. Receptionists are always very friendly and helpful and ready to assist in finding a frame to suit. Jonathan is informative, efficient, honest about what suits you and happy to negotiate on price. Glasses supplied quickly. Good range of Frames and spec cases. Full range of equipment to help jeep your eyesight in check.
- Brenda Difford

Excellent service

★★★★★
I have been with Walford & Round for many years and would not hesitate to recommend them. My usual optician is Mr Hayward and he has always made considerable efforts to ensure that my spectacles met my individual requirements and to look after my optical health more generally. The other opticians and the reception staff clearly share his customer care ethos. You are always made welcome and listened to.
- Alan Vincent

Excellent (as usual)

★★★★★
As ever, very relaxed but thorough eye test; good advice about which lenses might be best and very friendly and helpful front of house staff to help choose the frames.
- I.Hands

Excellent

★★★★★
Friendly first-class service. Nothing is too much trouble. My husband and I have been customers for many years and have never been disappointed by the professional attitude of all staff. Many thanks to you all.
- June Ballard

Highly recommended

★★★★★
All the staff were friendly and efficient. Jonathan saw me at very short notice to resolve an eye problem, for which I was extremely grateful. Examination was carried out with great diligence and I would recommend this practice to anyone.
- Patricia Wyatt

Consistently excellent service.

★★★★★
I have been visiting Walford & Round since I first came to Banbury many years ago. I have always received a friendly and professional welcome,with excellent advice and service from the experts there. The customer service during testing, supplying glasses and aftercare has always been first class.
- John Worth

Excellent service

★★★★★
Having had a corneal disease for many years, and really struggled with several pairs of glasses, I came to Walford & Round on the recommendation of friends. I cannot praise them highly enough. The receptionists are friendly and helpful, the atmosphere is calm and relaxed, and Jason took great care with my eye test and explained everything to me. I am delighted with my new varifocals, expertly fitted by Jonathon. I can see more clearly than I have for years and am delighted with them. Thank you so much.
- Kath Overton

Walford and Round

★★★★★
I have been using these opticians for many years,I have always had excellent service,superb advice and thorough examinations carried out by Jem Hayward. I would not go anywhere else and would recommend them to any one
- J Alan Walker

Outstanding

★★★★★
I've been wearing glasses for over 50 years and I won't go anywhere else, the service provided is 2nd to none. You get a professionalism and attention to detail that is unrivalled anywhere! They are quite simply in a league of their own.
- Glen Paviour

Excellent opticians

★★★★★
I've used Walford & Round for over 20 years for contact lenses, glasses and now varifocals. Always a brilliant service. Friendly receptionists, help with choosing frames & great after service.
- Alison A

Eye Examination and new glasses

★★★★★
Following cataract operations both Mr Hayward and Mr Jason Cox examined my eyes and explained the result of the surgery My after care has been excellent and would recommend Walford and Round Opticians as the best available.
- Patricia Wil;kins

New glasses

★★★★★
Having received wonderful service from all the staff at Walford and Round I find myself the owner of two pairs of really nice, and properly fitted new glasses. The glasses were provided very quickly and the care with fitting was brilliant. I would highly recommend this opticians.
- Eunice Spence

Great service!

★★★★★
We were so grateful to Walford & Round Opticians in Banbury for going the extra mile! My son, who is in the middle of his GCSE's and reliant on his spectacles, misplaced his bag at school, with specs in it! I rang the Banbury practice on the Friday, to see if there was an outside chance a new pair with his prescription could be ordered, in time for school (and exams!) on Monday. I was reassured that this was indeed possible, they immediately sourced the exact pair of specs with his prescription, and were sending them to their lab to be glazed that day! They could not have been more helpful and accommodating and we were so very grateful, and impressed with the speed at which they could turn this request around, thank you!
- Tony Dawson

Great service

★★★★★
I've been a customer for the last 20 years. The service I am always offered makes me feel like a valued customer and all staff go out of their way to meet your optical needs. As well as find options and optical solutions to meet your needs.
- Simon

Thank You

★★★★★
Please can I say thank you for my lovely new glasses. My panic telephone call to you on Monday from Devon and your willingness and capability to help me and make something happen with speed and thoroughness from afar is exactly why I have remained with Walford and Round for over 25 years. My new glasses arrived safely in the post on Saturday, that is an amazing service and it is so nice to be looked after by professional people who care.
- Jackie Gregson-Brown

Glasses

★★★★★
Superb service from all the staff at Walford&round banbury , would recommend them every time . Thank you all.
- Stephen barrett

Glasses

★★★★★
Superb service from all the staff at Walford&round banbury , would recommend them every time . Thank you all.
- Stephen barrett

7866422843

★★★★★
I just wanted to say a big thank you to Mr Haywood for all his help - I now have my driving licence back. The advice and assistance given to my by Walford and Round has been exceptional - thank you all very much. Best Wishes Robert Thomson
- Robert Thomson

Service exceptional

★★★★★
I have been a patient for many years. The reception staff & Jonathan are fantastic, very friendly, knowledge and happy to advise on which glasses suit. Wouldn't hesitate to recommend them and I wouldn't take my family anywhere else.
- Emma C

New glasses

★★★★★
All the staff very helpful choosing new glasses eye test very thorough would recommend them excellent service
- David Rutland

Impeccable service

★★★★★
Everything about W&R is just amazing. From the very friendly and efficient receptionists to the excellent professional opticians the service they offer is second to none. Unlike the high street brands (where you feel like a number and on a high speed conveyor belt) W&R take their time and are extremely thorough. Great frames and designs too. I couldn't recommend them more highly.
- Nina Musgrave

Superb service

★★★★★
Excellent service from Walford & Round. A friendly and efficient front desk, a very thorough eye examination and excellent dispensing.
- Alan Overton

Excellent professional service

★★★★★
Friendly and helpful team, experienced and knowledgable expert advice . One always feels they make time to give first class service.
- Philip Walker

Great service

★★★★★
I can't recommend this optician enough. The reception staff are very helpful and friendly. My daughter has a very strong prescription and is wearing both contacts and glasses. Jonathan has been very patient teaching her to use the contacts and to get her glasses to look nice. Best optician in town.
- Els

Review of services

★★★★★
I first started using Walford & Round in Southport, Lancs when I was 17. On moving to Banburynwhen I was 21 I found you had a shop here. In 60years of using the company I have the best service anybody could wish for from reception to opticians and would not consider moving anywhere else and would recommend you to anyone. Davey
- David Wilkinson

Great Experience

★★★★★
Always a pleasure visiting W&R whether it�s my anual check up or collecting my lenses. It�s like visiting family, Elaine & Wendy are warm, friendly, very helpful & professional. I will always stay with W&R, I trust the team.
- Caroline Coady

Great consultation!

★★★★★
I have just had the most informative and thorough optical consultation ever, I never knew a varifocal lens could be so varied and virtually made to measure, thank you Jonathan Walford!
- Tony Dawson

Second to None

★★★★★
I�m lucky enough to have been a customer of Walford & Round for over 35 years. They are quite simply second to none. You�re in good hands from the moment you walk through the door. There�s always a warm welcome from the friendly and efficient ladies on reception who clearly take great pride in what they do. My optometrist, Jeremy Hayward, has looked after me from day one (when we were both young men!) and is a true professional at the top of his game. Add to that the state-of-the-art equipment at the practice and a fabulous range of designer spectacles, and you have a first-class Opticians. It has never crossed my mind in over 35 years to go anywhere else, not for a second.
- Gary Parkinson

Spectacles

★★★★★
I have always had a good service from Walford & Round and their high standard has been maintained in spite of my vision needing quite a lot of adjustment following cataract surgery on both eyes' Ted Short
- E.P.Short BEM

Highly recommend

★★★★★
First class experience. All the staff are so friendly and helpful. Nothing is ever to much trouble
- Gemma

Eye test

★★★★★
Thoroughly professsional from the time i walk in to the time i left. Would highly recommend to every spectacle wearer.
- Mr S Young

7876751178

★★★★★
Hi have been going to Walford and Round since I was a small child, over 30 years now. Over that time I have tried the likes of Vision Express and Spec Savers but have always gone back to Walford and Round. Their customer services and after care is far superior to any other opticians myself or any member of my family have used elsewhere. The ladies at front of house are friendly and helpful and always remember your name, really offering a personal service. I would very much recommend paying them a visit.
- Rachael Basham

Excellent

★★★★★
Very relaxed atmosphere and Elaine was really helpful while I was looking at frames. All the staff are very helpful and do a really good job
- Elizabeth

True 'Family' Opticians

★★★★★
A very traditional family optician. No sense of being part of a sausage machine to be impersonally processed. You are treated as a special, welcome family member from the moment you step into the premises from the Receptionists to the Opticians The whole process of arranging appointments, reminding,, follow up after care and checking are dealt with attentively, professionally and very pleasantly.,
- Kevin Goad

Ronda Coleman

★★★★★
I am always very pleased with the service and care provided by Walford and Round .I have also recommened them to many of my friends.
- Ronda Coleman

All good

★★★★★
Friendly, always helpful, always welcoming, never felt pushed for time
- Deborah B

Very Professional and caring

★★★★★
We have been customers of Walford and Round for many years, firstly in Shipston on Stour and latterly in Banbury, with Mr Hayward. We have always found him painstaking, professional and caring, as are his staff. We have always had great faith in Mr Hayward.
- Geoff and Mary Simonds

New Glasses

★★★★★
I�ve been going to Walford & Rounds for many years, excellent service and eye test. staff very friendly and helpful
- Irene Hall

Total confidence in W&R

★★★★★
I moved to W&R 3 years ago. The reception staff are both welcoming and knowledgeabIe and I have such confidence in Jeremy and Jonathan to take optimal care of my precious eyes. I have had Glaucoma and Dry Eye Syndrome diagnosed while with them. I also have the most perfect reading and sun glasses. Could not recommend more highly
- Lynda Hume

Wolford and Round

★★★★★
My husband and myself have been customers for many years and are very satisfied with the professional attention we have received. Anything not quite right,has been put right,so I can work well with new prescription glasses from time to time. I pay for quality treatment and glasses and get exactly that.
- ELAINE HOBDAY

Annual Check

★★★★★
Great efficient & friendly staff
- Brian Amos

Through the generations

★★★★★
Ever since I arrived in Oxfordshire almost forty five years ago unable to wear my contact lenses, Walford and Round has taken care of me. Until recently I had a high prescription, but from contact lenses; glasses that were just that; thinner lenses and recently myopia reduction, I have been advised and guided to the best possible solutions for my sight. It is a family business - I am now on the second generation - and nothing is too much trouble. They know that the examination of your eyes is only the first step and that your final choice of appropriate spectacles, their fitting and their aftercare is all part of the package. This is quality service from the moment you step through the door. If you value your sight, it would be folly to go anywhere else.
- Margaret Bulleyment

Good

★★★★★
Good & informative
- Mrs Townsend

Exemplary Service

★★★★★
I am delighted with my new spectacles (including the prescription sunglasses), and I am pleased to report that I received exemplary service - so different from the big optician chains!
- Edward Dowler

Glasses fitting

★★★★★
Helpful, good practical advice
- Mrs Townsend

Always on point

★★★★★
I have come here since I was small, and have always been welcomed and made to feel at home, they're always really fast to see me and I wouldn't go anywhere else.
- Alice

1295811583

★★★★★
Very good, knowledgeable people. Glasses were made within time frame given. Very prompt and efficient service. Thank you.
- judy critchfield

Change glasses after surgery

★★★★★
Good service polite staff glasses were ready on time good follow up
- Patricia harvey

Best opticians in town

★★★★★
Walford and Round offer fantastic personal and expert services. Staff are friendly and very helpful. Wouldn't go anywhere else.
- Elizabeth Hawes

Excellent advice and aftercare

★★★★★
I was advised and referred for early cataract ops by Jeremy Hayward and haven't looked back since, thank you!
- Fiona

Another excellent adjustment

★★★★★
Thank you Jonathan for anther excellent adjustment and to the lovely reception ladies who are always helpful.
- Jacqueline Rogers

Very professional

★★★★★
Very helpful and professional customer service. I was attended to right the way through the process of purchasing my glasses. Very professional opticians. Highly recommended.
- Annalisa

Highly recommended

★★★★★
We have been coming to Walford & Round since my son was referred for glasses aged 5. They have always been brilliant with him, repairs of broken glasses done efficiently and with good humour. Now my daughter and I are also customers and we have had nothing but good service from a friendly and helpful team.
- Wendy

Walford and Round

★★★★★
The family have used W & R for years as the service , friendlyness and expertise is second to none.
- Peter Bird

Gold Standard Optical Service

★★★★★
My preferred optician since I moved to Banbury 12 years ago. I am entirely satisfied with and have the utmost confidence in the whole package offered by Walford & Round (consultation, advice, testing, fitting and follow-up service). Reception staff ultra efficient and pleasant. Overall, very pleasant and reliable opticians and Optometrists. Thank You.
- Anne

Excellent Professional Service

★★★★★
All aspects of the process were completed with true professionalism - from the welcome of the front of house through Jem as optician to Jonathan who fulfilled the end of house completion. A 2 week call to check all was in order allowed me to have a small alteration made. Everything done with a smile.
- Frank Orchard

excellent service

★★★★★
have used w and r for over forty years,have allways given excellent service,very pleased with new glasses
- p.trower

Professional

★★★★☆
W & R's full eye test and screening for possible eye problems is thorough and professional. Both my wife and I have been happy with the one-to-one service and advice on choosing new spectacles. Reception staff are always polite and helpful and the follow-up phone call that was promised actually happened. Great.
- Richard Wheelton

New glasses

★★★★★
Excellent. impartial and professional service throughout and I would be happy to recommend to anyone needing new or replacement glasses.
- John

Excellent service

★★★★★
The care I received was excellent . Everyone was extremely helpful and spent time making sure I had the spectacles I needed plus ones that I would enjoy wearing. I cannot recommend them highly enough.
- Jan Walsh

Highly recommended

★★★★★
Expert, professional and friendly service throughout. After care followup much appreciated .
- 'Anon'