Brackley
5.0 rating based on 12,345 ratings
Overall rating: 5 out of 5 based on 37 reviews.

Some of our latest reviews are shown below. If you would like to leave us a review, and have an account with either Facebook or Google please click the images below and leave a review there. Otherwise use the form on the right, and the review will be posted here in due course.

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Name
Email
Review Title
Rating
Review Content

Very Helpful

★★★★★
Nicky was very helpful over the phone
- Robert Deane

All performed to full satisfaction

★★★★★
Mrs Hackett and staff have been very helpful in all dealings for new glasses and maintenance. All performed to full satisfaction.
- Joel Cardinal

First class service

★★★★★
Very happy with my new glasses.
First class service and attention to detail.
- Peter Woodley

Amazing service.

★★★★★
Amazing service. My glasses are a perfect fit, and the staff helped me so much. Thank you!
- Zara

Very Satisfied

★★★★★
First time I've ever had a full eyesight test. Completely hassle free, very satisfied with the eye examination & my first pair of glasses.
- Adam

Always a first class service

★★★★★
Brackley staff at Walford and Round have always given a first class service, I have no hesitation in recommending them, they have looked after me and my family for many years.
- Sally

Nothing was too much trouble

★★★★★
Just want to thank Flo and the staff for the patience and kindness given to my mum recently. Nothing was too much trouble.
- Christine

Great overall service

★★★★★
Truly excellent optometrists both past and present and very helpful branch & lab staff. My spectacles (varifocals including sunglasses) were carefully adjusted and fit well. So great overall service, although the range of frames available here is rather limited.
Recommended.
- Roger

Impressed by the care

★★★★★
I have found the staff to be very helpful and I've been happy with the sight tests conducted by Flo. I needed new specs and I was impressed by the care Flo took to make sure the frames fitted correctly. Thank you!
- Kay Robinson

Friendly

★★★★★
Friendly and accommodating practice, with staff who go out of their way to provide good service and help patiently with all individual needs. This has been the case throughout the decade or so I've been a customer!

Particularly pleased with the patience shown during choosing the right contact lense for me many years ago - we tried dozens of options over a couple of weeks (with patience shown throughout) to finally arrive at the perfect lense which has now served 20/20 vision since!
- Martin

Great care

★★★★★
The staff gave excellent service, were always friendly and polite, and the optician took great care in finding me suitable and affordable frames.
- John

Quick & Efficient

★★★★★
The consultation was pleasant and unhurried, I was given all the information I needed and the service was quick and efficient . Best of all, I am very happy with my glasses.
- Audrey Forgham

Excellent Service

★★★★★
Excellent service from Mrs Hackett and Isabel at the Brackley Branch . The glasses fit perfectly and look great . Very good after service,so good,they even contacted me in New Zealand to tell me I was due for a check up .
- Paul Evans

Friendly

★★★★★
Friendly, welcoming, helpful and professional. Mrs Hackett and staff gave excellent service and dispensed affordable new glasses.
- Pauline

Highly recommend

★★★★★
First class friendly service it doesn't get better.I would highly recommend.
- Barry Dunkley

Thank you to everyone

★★★★★
Very professional unhurried and relaxed service. Everyone was helpful and friendly. I am very pleased with my glasses, which are high quality as well as good value for money. Thank you to everyone at Walford and Round I would highly recommend you.
- Sue

Five star treatment

★★★★★
Big thanks to Flo and her team in Brackley they went over and above to help my mum with her eye site post stroke I cannot thank them enough.
- Louisa robinson

Always friendly and helpful

★★★★★
A professional service provided by friendly and helpful staff. I have never been disappointed and have no hesitation in recommending them.
- Adrienne

First Rate Service

★★★★★
First people you meet are Isobel or Debra - both are very friendly and even remember your name! Flo is the keeper of the science, is meticulous, unhurried and thorough in her examinations. Together they provide a great service - they even fix things when you've got a screw loose!
- Keith

My amazing expierance

★★★★★
On arivel at Wolford and Round, everyone is friendly always greated with a smile in their faces, never a dull momnet, always up for a good chat. Flo has always made sure I have known what is going on, and has expail in detail what the glasses will help woth and why I have to have them and what she has seen from examaning my eyes 🙂 Would recomend to any who is looking for a nice friend and all round awsome options 🙂
- Caragh-Ann

Great service

★★★★★
Having moved away, I was very disappointed with the glasses from my new optician, Walford and Round were happy to have me back, and Flo listened when I told her what I hated about my glasses (reactolite, so couldn't see a thing when putting them on, always getting stuck in my hair, and falling off because I kept yanking them in and out of my hair)...they had solutions for everything except the glasses may need tightening up if I insist on wearing them on top of my head instead of on my eyes.. It's such a relief to have glasses I can forget I'm wearing again...thanks to all at Brackley, and for helping me find convenient appointments now I'm not local
- caroline Hodson

5 Star Service!

★★★★★
I have just bought my second pair of glasses from Walford and Round, Brackley and would highly recommend them. Plenty of time was given to my eye test and then to choose which frames I preferred. The Optician is absolutely wonderful, very positive and efficient. Also, the Receptionist could not have been more helpful. My glasses are perfect - they fit so well and make a huge difference. Thank you to Flo and her team!
- CLARE BAIRSTO

Satisfied customer

★★★★★
Flo and her team are a pleasure to deal with - friendly and thorough. I have been a customer for many years. The only complaint I have with Walford & Round is that there are so few colourful frames. To mollify me the staff find me colourful cases!
- Diana

Fantastic and personable service...

★★★★★
I'm very happy with my new glasses (first pair!) and feel very well looked after. Thank you so much for your help and wonderful service throughout.
- JM Agache

20/20 Service

★★★★★
Everything about a visit to Brackley's Wolford and Round is positive, from on the front of house receptionists to Flo's quiet, thorough eye- test. It would perhaps be nice to see a greater range of frames to choose from, but then I would probably be there all day making up my mind. I would happily forgo that and know that I am getting good service
- Jane Barnes

Highly recommended.

★★★★★
The personal service offered by Flo, Isobel and Debra to my mum, who happens to be in a wheelchair, was fantastic. They made all aspects of our visits productive and stress free. We would highly recommend them if you are looking for an optician that goes that extra mile.
- Louisa Robinson

Good service

★★★★★
I have used the Brackley Walford and Round opticians for in excess of twenty years. In that time I have always found the staff to be extremely pleasant, efficient and professional. Hence why I have given them my custom. I would strongly recommend them to anyone requiring their services without hesitation.
- David Davies

Ever changing eye sight!!!!

★★★★★
Great service from friendly staff. New lenses required at reasonable cost, reading glass frame included at no extra cost.
- John Tavener

GOOD SERVICE

★★★★★
Flo was very thorough during the comprehensive test and helpful in deciding the type of glasses that were needed. Also reception staff were very friendly and welcoming.
- hazel england

mr

★★★★★
Good quick service by friendly staff
- ALAN HOWELL

Joyce

★★★★★
Always good service past and present nothing is ever too much trouble new glasses always a good fit first time
- Joyce Snell

I couldn't be happier!

★★★★★
I have a very complicated prescription and was wary of changing my Optician I had heard good reports regarding Walford and Round, Brackley. Flo, was brilliant! I can now see better than I ever have before,her help in selecting the frames and lenses was also invaluable The Reception staff are also helpful, knowledgeable and friendly I wouldn't hesitate in recommending Walford and Round, Brackley for your next Opticians appointment.
- Nigel

Great Service

★★★★★
W&R provide a friendly and local service. They are always friendly and helpful whether on the phone or in person. You feel like they really take the time to know your needs. Great follow up too.
- Simon Davies

Good to be back.

★★★★★
Walford & Round was my optician of choice up until a few years ago when i moved to another company due to my work being away from Brackley. I am now retired and am please to have returned to W&R and what a delight it is to be back under their care. From arranging my appointments with Isabel and Debra the Reception team through to being given a thorough and comprehensive eye tests by Flo followed by her helpful guidance in choosing my frames. My whole experience with all the team has been friendly, caring and professional, just brilliant. A first class service which is way above what you get from some major high street names.
- Allan Btown

Superb service

★★★★★
Flo and her team are brilliant. Wonderful personal service, you feel like they know you (although you only ever see them once a year) Time and care taken with the eye test and with the fitting of new glasses, plus a phone check a week later to ensure that they are still OK. Used them for the past 10 years, when I moved into the area, and they've always been superb.
- Trish Savill

Lovely service

★★★★★
Everyone at Walford and Round Brackley is so friendly and the service and follow up is great. I recommend them highly.
- Hilary Walton

07980681763

★★★★★
Always a very good service, and i will be happy to use their expertise again, in addition, I have highly recommended them to friends & family. Alan H.
- Alan Hemmings